ENG201 solved Paper - Lecture 1 to 22

MIDTERM EXAMINATION

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Fall 2009

ENG201- Business and Technical English Writing (Session - 4)

Question No: 1 ( Marks: 1 ) - Please choose one

Which of the followings are usually more vivid than long ones and improve the

readability of a document?

► Short words

► Content words

► Structure words-correct

► Practical words

Question No: 2 ( Marks: 1 ) - Please choose one

Which format should be used if the document will be sent to outside individuals?

► Letter -correct

► Presentation

► Memorandum

► Manuscript

Question No: 3 ( Marks: 1 ) - Please choose one

Which of the following can be defined as "the words one chooses to state one’s

message, say much more than their dictionary definitions".

► Semantics-correct

► Phonetics

► Synonyms

► Phonemes

Question No: 4 ( Marks: 1 ) - Please choose one

Which question is used to ask about residential status?

► What's your address?

► Where are you from? -correct

► Where do you belong to?

► Please sign here.

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Question No: 5 ( Marks: 1 ) - Please choose one

How can you make the following statement Concise?

‘There are only four rules of our company and every employee is bound to follow

these rules.’

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► Four rules must be observed.

► There are four rules that must be observed.

► You must follow the rules.

► Follow the rules. –correct

Question No: 6 ( Marks: 1 ) - Please choose one

Which of the following is promoted by simple, direct language?

► Structural clarity

► Stylistic clarity

► Contextual clarity

► Textual clarity-correct

Question No: 7 ( Marks: 1 ) - Please choose one

Which of the following is used as brief, informal reports within an organization?

► Letter

► Memo-correct

► Proposal

► Report

Question No: 8 ( Marks: 1 ) - Please choose one

Select the statement about the communication process that is NOT true.

► Communication takes many forms-oral, written and computer.

► Communication is vital to every part of business.

► Your performance in business will not be judged by your

communication ability. -correct

► Performance is judged by communication ability.

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Question No: 9 ( Marks: 1 ) - Please choose one

Biased language that might offend the audience is based on ---------------

► Cultural bias, gender bias-correct

► Cultural bias, nationality bias

► Unity bias, nationality bias

► None of them

Question No: 10 ( Marks: 1 ) - Please choose one

Why important observations, suggestions, or objections should be written?

► To persuade the reader

► To create permanent records-correct

► To make communication more effective

► To establish credibility

Question No: 11 ( Marks: 1 ) - Please choose one

Which Three types of readers usually exist?

► Phantom Readers, Future Readers, Complicated Readers

► Future Readers, Complex Readers, Complicated Readers

► Future Readers, Complex Readers, Technical Readers

► Phantom Readers, Future Readers, Complex Readers-correct

Question No: 12 ( Marks: 1 ) - Please choose one

To whom usually good will letters are written?

► Customer-correct

► Manager

► Director

► Chairman

Question No: 13 ( Marks: 1 ) - Please choose one

If your message is specific, definite and vivid; which of the following principle has

been applied?

► Completeness

► Correctness

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► Conciseness

► Concreteness-correct

Question No: 14 ( Marks: 1 ) - Please choose one

Which guideline should be followed to ensure Courtesy?

► Be sincerely tactful, thoughtful and appreciative

► Use expressions that show respect

► Omit irritating expressions

► All of the above-correct

Question No: 15 ( Marks: 1 ) - Please choose one

Which of the following factors enables you to evaluate the effectiveness of your

message?

► Feedback -correct

► Encoding

► Transmission

► Decoding

Question No: 16 ( Marks: 1 ) - Please choose one

Which of the following can make a meeting unsuccessful?

► Deciding on purpose before the meeting

► Selecting participants for the meeting

► Holding a meeting when a memo or other business message would have done the

job

► All of the above-correct

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Question No: 17 ( Marks: 2 )

What does the phrase ‘Readers create Meaning’ mean?

Ans:

Question No: 18 ( Marks: 2 )

What is a bad news message?

Ans:

Question No: 19 ( Marks: 3 )

What do you understand by the phrase ‘Readers responses are sharpened by

situation’?

Ans:

Question No: 20 ( Marks: 5 )

Differentiate between Direct and Indirect Approach?

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Ans:

Question No: 21 ( Marks: 10 )

You have received an appointment letter from a multinational company for Sales

Representative post but you are intimated to submit your Recommendation letter

before joining. Write a letter to your Branch Manager [previous employer] in order

to obtain a Letter of Recommendation.

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