communication skills, Solution mcm301 assignment#2, 2nd assignmnet of mcm301, communication skills assignments
MCM301 Communication Skills VU
TOPIC
Direct-Request Letters
Learning Objectives:
• To provide students with the opportunity to apply the concepts regarding elements of effective writing to the routine life communication
• To develop the analytical thinking and writing skills among students
Background:
When you ask for some information, action, products, adjustments, and references; you are making a request. For making some formal requests you need to send a request letter to the concerned department of person. These letters can contain a direct or indirect request for the reader. Using the direct approach, you place a clear statement of the request in the opening. In the middle you place the details and justify your request. At the end you close it by requesting specific action and conclude in a friendly tone.
Suppose you travelled by an airline and you got your language damaged at your destined airport.
Task:
• Your task is to write a letter to the customer service representative to be compensated for damage to your luggage.
Learning outcomes:
• Students will be able to write a direct request letter in an appropriate way.
• Students will be able to raise their level from a layman writer to a communication expert who is equipped with the formal writing skill.
Copied material will be graded “Zero”.
Communication Skills MCM301 Department of Mass Communication Virtual University of Pakistan SEMESTER FALL 2013 ASSIGNMENT NO.2 MARKS: 15
MCM301 Communication Skills VU
Important Note
1. Video lectures can be downloaded for free from http://ocw.vu.edu.pk/
2. In case of any ambiguity feel free to ask at mcm301@vu.edu.pk
Schedule
Opening Date
January 29, 2014 At 12:01 A.M. (Mid-Night)
Submission Date
February 07, 2014 At 11:59 P.M. (Mid-Night)
Note: Only in the case of Assignment, 24 Hrs. extra / grace period after the above mentioned due date is usually available to overcome uploading difficulties which may be faced by the students on last date. This extra time should only be used to meet the emergencies and above mentioned due dates should always be treated as final to avoid any inconvenience.
Important Instructions:
Please read the following instructions carefully before attempting the assignment solution.
Deadline:
• Make sure that you upload the solution file before the due date. No assignment will be accepted through e-mail once the solution has been uploaded by the instructor.
Formatting guidelines:
• Use the font style “Times New Roman” and font size “12”.
• It is advised to compose your document in MS-Word 2003.
• Use black and blue font colors only.
Solution guidelines:
• Use APA style for referencing and citation. For guidance search “APA reference style” in Google and read various website containing information for better understanding or visit http://linguistics.byu.edu/faculty/henrichsenl/apa/APA01.html
• Every student will work individually and has to write in the form of an analytical assignment.
• Give the answer according to question, there will be negative marking for irrelevant material.
• For acquiring the relevant knowledge don’t rely only on handouts but watch the video lectures and use other reference books also.
Rules for Marking:
Please note that your assignment will not be graded or graded as Zero (0) if:
• It has been submitted after due date
• The file you uploaded does not open or is corrupt
tags:
mcm301 assignment 2 solution
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communications skills assignments# 2 solution
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mcm301 communications skills assignments 2 solution
mcm301 communications skills assignments #2 solution
Solution: February 5, 2014
Dear :
My luggage was badly damaged during a recent flight on your airline and I have been unable to obtain appropriate compensation. Please help me resolve this situation immediately.
On August 5, 2003, I traveled from Las Vegas to San Francisco on Blue Yonder Airlines flight 444. I checked one bag in Las Vegas and arrived promptly to reclaim it at the luggage carousel at the airport in San Francisco. I was shocked at the condition of my suitcase. My hard-sided suitcase was dented on the top and the locks were broken. A camera and three rolls of film were missing. The damage to my suitcase and the disturbance to its contents were not typical of routine handling. They were clearly abused and damaged during the flight.
I waited in line for more than an hour to speak to a Blue Yonder Airlines representative at the airport, but all baggage personnel were swamped helping other passengers. I was not able to resolve the matter at the airport. I am appealing to you directly for proper compensation.
The current replacement cost of the suitcase and the missing or damaged contents is $500.
I've been a loyal customer of Blue Yonder Airlines for years and have never had problems like this. I did not expect this type of service (and damage) from your company. In addition to the reimbursement described above, I also expect that you will speak with the ramp personnel responsible for the damaged condition of my personal property.
Please call meat before October 15 with confirmation that my requests will be honored.
Sincerely,
Solution Discuss:
TOPIC
Direct-Request Letters
Learning Objectives:
• To provide students with the opportunity to apply the concepts regarding elements of effective writing to the routine life communication
• To develop the analytical thinking and writing skills among students
Background:
When you ask for some information, action, products, adjustments, and references; you are making a request. For making some formal requests you need to send a request letter to the concerned department of person. These letters can contain a direct or indirect request for the reader. Using the direct approach, you place a clear statement of the request in the opening. In the middle you place the details and justify your request. At the end you close it by requesting specific action and conclude in a friendly tone.
Suppose you travelled by an airline and you got your language damaged at your destined airport.
Task:
• Your task is to write a letter to the customer service representative to be compensated for damage to your luggage.
Learning outcomes:
• Students will be able to write a direct request letter in an appropriate way.
• Students will be able to raise their level from a layman writer to a communication expert who is equipped with the formal writing skill.
Copied material will be graded “Zero”.
Communication Skills MCM301 Department of Mass Communication Virtual University of Pakistan SEMESTER FALL 2013 ASSIGNMENT NO.2 MARKS: 15
MCM301 Communication Skills VU
Important Note
1. Video lectures can be downloaded for free from http://ocw.vu.edu.pk/
2. In case of any ambiguity feel free to ask at mcm301@vu.edu.pk
Schedule
Opening Date
January 29, 2014 At 12:01 A.M. (Mid-Night)
Submission Date
February 07, 2014 At 11:59 P.M. (Mid-Night)
Note: Only in the case of Assignment, 24 Hrs. extra / grace period after the above mentioned due date is usually available to overcome uploading difficulties which may be faced by the students on last date. This extra time should only be used to meet the emergencies and above mentioned due dates should always be treated as final to avoid any inconvenience.
Important Instructions:
Please read the following instructions carefully before attempting the assignment solution.
Deadline:
• Make sure that you upload the solution file before the due date. No assignment will be accepted through e-mail once the solution has been uploaded by the instructor.
Formatting guidelines:
• Use the font style “Times New Roman” and font size “12”.
• It is advised to compose your document in MS-Word 2003.
• Use black and blue font colors only.
Solution guidelines:
• Use APA style for referencing and citation. For guidance search “APA reference style” in Google and read various website containing information for better understanding or visit http://linguistics.byu.edu/faculty/henrichsenl/apa/APA01.html
• Every student will work individually and has to write in the form of an analytical assignment.
• Give the answer according to question, there will be negative marking for irrelevant material.
• For acquiring the relevant knowledge don’t rely only on handouts but watch the video lectures and use other reference books also.
Rules for Marking:
Please note that your assignment will not be graded or graded as Zero (0) if:
• It has been submitted after due date
• The file you uploaded does not open or is corrupt
tags:
mcm301 assignment 2 solution
mcm301 assignment#2 solution
mcm 301 assignments 2
communications skills assignments 2 solution
communications skills assignments# 2 solution
communications skills assignments 2
communications skills assignments#2
mcm301 communications skills assignments 2 solution
mcm301 communications skills assignments #2 solution
Solution: February 5, 2014
Dear :
My luggage was badly damaged during a recent flight on your airline and I have been unable to obtain appropriate compensation. Please help me resolve this situation immediately.
On August 5, 2003, I traveled from Las Vegas to San Francisco on Blue Yonder Airlines flight 444. I checked one bag in Las Vegas and arrived promptly to reclaim it at the luggage carousel at the airport in San Francisco. I was shocked at the condition of my suitcase. My hard-sided suitcase was dented on the top and the locks were broken. A camera and three rolls of film were missing. The damage to my suitcase and the disturbance to its contents were not typical of routine handling. They were clearly abused and damaged during the flight.
I waited in line for more than an hour to speak to a Blue Yonder Airlines representative at the airport, but all baggage personnel were swamped helping other passengers. I was not able to resolve the matter at the airport. I am appealing to you directly for proper compensation.
The current replacement cost of the suitcase and the missing or damaged contents is $500.
I've been a loyal customer of Blue Yonder Airlines for years and have never had problems like this. I did not expect this type of service (and damage) from your company. In addition to the reimbursement described above, I also expect that you will speak with the ramp personnel responsible for the damaged condition of my personal property.
Please call meat before October 15 with confirmation that my requests will be honored.
Sincerely,
Solution Discuss:
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